Sent XRP without a destination tag?
Sent XRP to an exchange without the destination tag? The XRP may have reached the exchange address even though it was not assigned to your account. Paste the TXID to check whether a tag was included and prepare the evidence support needs.
TXLens reads DestinationTag directly from the XRP Ledger. The free evidence message includes that field. The paid diagnosis adds the recovery wording for the receiving platform.
What usually causes this
These are the common explanations for this category of problem. Which one applies to your transfer depends on your transaction, the network it used and the destination's deposit rules — that is what the check above works out.
- No destination tag was included
- The tag was entered in the wrong field
- The tag belonged to a different account or a closed account
Which platforms require a memo or destination tag
Where a platform shares one deposit address between customers, the tag is the only thing identifying your account. A transfer without it arrives somewhere real and belongs to nobody in particular until support attributes it.
| Platform | Assets that need a tag |
|---|---|
| Binance | XRP, XLM, ATOM, EOS, HBAR |
| Coinbase | XLM, ATOM, HBAR |
| Kraken | XRP, XLM, ATOM, EOS |
| Crypto.com | XRP, XLM, ATOM, EOS, HBAR |
| Bybit | XRP, XLM, ATOM, EOS |
| OKX | XRP, XLM, ATOM, EOS |
| KuCoin | XRP, XLM, ATOM, EOS |
| Revolut | XRP, XLM |
Approximate, reviewed 2026-08. The deposit screen is authoritative: if it shows a tag field, the tag is required.
Where the platform deposit figures come from
- Binance support centre
- Coinbase support centre
- Kraken support centre
- Crypto.com support centre
- Bybit support centre
- OKX support centre
- KuCoin support centre
- Revolut support centre
Policy snapshot 2026-08; verify in-account.
XRP support needs the DestinationTag field from the ledger
Telling an exchange you 'forgot the tag' is not enough. They need the hash, the amount, the shared receiving address and whether DestinationTag was present on the payment. The free generator reads that field from the XRPL record so the ticket is searchable.
- Generate an XRP missing-tag support message — Includes the memo/tag line from the ledger, not from memory.
What you get, and what it costs
Free, always
The transaction check: network, asset, amount, both addresses, timestamp, on-chain status, confirmation count, and a copyable evidence message for support. No diagnosis.
£9.99, one-off
The diagnosis: the likely cause, recovery outlook, step-by-step instructions, the official support route, wording written for that case, and 72-hour monitoring. No subscription.
Questions
Can an exchange credit XRP sent without a tag?
Usually yes, manually, once you prove the sending address is yours. It commonly takes days to weeks and some platforms charge a recovery fee.
Should I send another XRP transfer with the tag?
No. It will credit the second transfer and do nothing about the first.
Related
Platform requirements on this page were last reviewed 2026-08. They change without notice, which is why every diagnosis is phrased as a likely cause rather than a certainty.
TXLens is read-only. We only use your transaction ID and public blockchain data. We never ask for your private keys, seed phrase or exchange login.