Sent crypto on Arbitrum One and it hasn't arrived
Arbitrum One is listed by seven tracked exchanges, with Revolut the only complete omission. ETH and USDC have broad coverage; Crypto.com omits USDT even though it accepts other tracked assets on the network.
The recorded threshold ranges from 60 confirmations at several platforms to 120 at Binance and Coinbase. One-second blocks make the numeric counts look larger than their elapsed time, but the destination's exact count still controls crediting.
Which platforms credit Arbitrum One deposits
| Platform | Assets credited | Confirmations |
|---|---|---|
| Binance | USDT, USDC, ETH | 120 |
| Coinbase | USDC, ETH | 120 |
| Kraken | USDT, USDC, ETH | 100 |
| Crypto.com | USDC, ETH | 60 |
| Bybit | USDT, USDC, ETH | 60 |
| OKX | USDT, USDC, ETH | 60 |
| KuCoin | USDT, USDC, ETH | 60 |
7/8 tracked destinations; snapshot 2026-08.
Which assets are safe to send over Arbitrum One, and to whom
| Asset | Credits it on Arbitrum One | Holds it, but not on this network |
|---|---|---|
| USDT | Binance, Kraken, Bybit, OKX, KuCoin | Coinbase, Crypto.com, Revolut |
| USDC | Binance, Coinbase, Kraken, Crypto.com, Bybit, OKX, KuCoin | Revolut |
| ETH | Binance, Coinbase, Kraken, Crypto.com, Bybit, OKX, KuCoin | Revolut |
- Check whether crypto sent on Arbitrum One instead of the intended network can be recovered — Recoverability depends on whether the destination controls the receiving address on this network.
Asset-specific support; snapshot 2026-08.
Where the Arbitrum One confirmation figures come from
- Binance support centre
- Coinbase support centre
- Kraken support centre
- Crypto.com support centre
- Bybit support centre
- OKX support centre
- KuCoin support centre
Policy snapshot 2026-08; verify in-account.
What you get, and what it costs
Free, always
The transaction check: network, asset, amount, both addresses, timestamp, on-chain status, confirmation count, and a copyable evidence message for support. No diagnosis.
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Questions
Which tracked platform has no Arbitrum deposit route?
Revolut. The other seven exchanges list at least one of ETH, USDT or USDC on Arbitrum One.
Does Crypto.com credit every tracked Arbitrum asset?
No. Its matrix lists ETH and USDC on Arbitrum but not USDT, which is why network-level support is not enough to approve a deposit.
Why can an Arbitrum transfer reach the right-looking address and still fail?
Arbitrum shares Ethereum's address format, so the destination can be syntactically correct while the exchange monitors that address only on another chain. ETH pays the Arbitrum transaction fee.
Related
Platform requirements on this page were last reviewed 2026-08. They change without notice, which is why every diagnosis is phrased as a likely cause rather than a certainty.
TXLens is read-only. We only use your transaction ID and public blockchain data. We never ask for your private keys, seed phrase or exchange login.