KuCoin crypto deposit not showing? Check what happened
KuCoin lists 18 tracked deposit combinations. Its USDT policy spans seven networks, while USDC spans five; TRON and BNB Smart Chain account for the entire difference in this snapshot.
KuCoin's ETH routes are Ethereum, Arbitrum and Optimism, so Polygon or Solana support for a stablecoin cannot be carried over to ETH. Bitcoin requires two confirmations here, while the faster EVM chains use larger numeric thresholds.
KuCoin deposits at a glance
| KuCoin | |
|---|---|
| Assets credited | 6 |
| Asset-and-network combinations | 18 |
| Widest coverage | USDT, on 7 networks |
| Easiest to get wrong | BTC, on one network only |
| Quickest threshold | 1 on TRON |
| Longest threshold | 100 on Polygon (about 3 minutes) |
| Typical crediting delay | 30 minutes after the threshold |
| Tag or memo required for | XRP, XLM, ATOM, EOS |
| Self-service recovery | None published |
Policy snapshot 2026-08.
Networks KuCoin credits, by asset
| Asset | Networks credited | Approximate minimum |
|---|---|---|
| USDT | Ethereum (ERC20), TRON (TRC20), BNB Smart Chain (BEP20), Polygon (PoS), Arbitrum One, Optimism and Solana (SPL) | 1 USDT |
| USDC | Ethereum (ERC20), Arbitrum One, Optimism, Polygon (PoS) and Solana (SPL) | 1 USDC |
| BTC | Bitcoin | 0.0008 BTC |
| ETH | Ethereum, Arbitrum One and OP Mainnet | 0.01 ETH |
| XRP | XRP Ledger | 1 XRP |
| SOL | Solana | 0.01 SOL |
Reviewed 2026-08; verify before sending.
The networks that will not credit at KuCoin
| Asset | Credited at KuCoin | Will not be credited |
|---|---|---|
| USDT | Ethereum (ERC20), TRON (TRC20), BNB Smart Chain (BEP20), Polygon (PoS), Arbitrum One, Optimism and Solana (SPL) | none of the networks we track |
| USDC | Ethereum (ERC20), Arbitrum One, Optimism, Polygon (PoS) and Solana (SPL) | Base and BNB Smart Chain (BEP20) |
| BTC | Bitcoin | none of the networks we track |
| ETH | Ethereum, Arbitrum One and OP Mainnet | Base |
| XRP | XRP Ledger | none of the networks we track |
| SOL | Solana | none of the networks we track |
- Check whether a wrong-network deposit to KuCoin can be recovered — Use the transaction ID to establish the network before opening a recovery request.
3 tracked gaps; the largest is USDC with 2.
How many confirmations KuCoin waits for
| Network | Confirmations | Approximate wait |
|---|---|---|
| Bitcoin | 2 | about 20 minutes |
| Ethereum | 12 | about 2 minutes |
| Arbitrum One | 60 | about a minute |
| Polygon | 100 | about 3 minutes |
| BNB Smart Chain | 15 | about a minute |
| TRON | 1 | under a minute |
| XRP Ledger | 1 | under a minute |
| Solana | 32 | under a minute |
- Why a confirmed transaction still isn't credited — what happens between the block and the balance
KuCoin's own thresholds run from 1 confirmation on TRON to 100 on Polygon — about 3 minutes of block time before crediting can even begin. Allow about 30 more minutes for account crediting.
Is KuCoin slow, or is this normal?
| Network | KuCoin | Range across platforms | Verdict |
|---|---|---|---|
| Bitcoin | 2 | 1–4 | Stricter than most |
| Ethereum | 12 | 6–35 | About typical |
| Polygon | 100 | 100–200 | About typical |
| TRON | 1 | 1–20 | About typical |
| Solana | 32 | 32 | About typical |
1 stricter and 0 quicker comparisons; snapshot 2026-08.
USDT and USDC at KuCoin, network by network
| Network | USDT | USDC | KuCoin confirmations |
|---|---|---|---|
| Ethereum (ERC20) | Credited, min 1 | Credited, min 1 | 12 (about 2 minutes) |
| TRON (TRC20) | Credited, min 1 | Not credited | 1 (under a minute) |
| BNB Smart Chain (BEP20) | Credited, min 1 | Not credited | 15 (about a minute) |
| Polygon (PoS) | Credited, min 1 | Credited, min 1 | 100 (about 3 minutes) |
| Arbitrum One | Credited, min 1 | Credited, min 1 | 60 (about a minute) |
| Optimism | Credited, min 1 | Credited, min 1 | — |
| Solana (SPL) | Credited, min 1 | Credited, min 1 | 32 (under a minute) |
| Base | Not credited | Not credited | — |
2 asset-specific network differences; snapshot 2026-08.
If KuCoin will not credit your USDT or USDC, who would?
| Platform | Extra USDT networks | Extra USDC networks | Typical crediting |
|---|---|---|---|
| Binance | nothing extra | Base and BNB Smart Chain (BEP20) | 30 min |
| Coinbase | nothing extra | Base | 30 min |
| Kraken | nothing extra | Base | 45 min |
| Crypto.com | nothing extra | nothing extra | 30 min |
| Bybit | nothing extra | BNB Smart Chain (BEP20) | 20 min |
| OKX | nothing extra | Base | 20 min |
| Revolut | nothing extra | nothing extra | 60 min |
5 broader and 0 matching peer policies; snapshot 2026-08.
Assets that need a memo or destination tag at KuCoin
| Requirement | Assets |
|---|---|
| Memo or destination tag | XRP, XLM, ATOM, EOS |
- What a memo or destination tag actually is — why some assets need one, and what happens when it is missing
Where these KuCoin figures come from
- KuCoin support centre — the deposit and network documentation these figures are read from
Policy snapshot 2026-08; verify in-account.
What you get, and what it costs
Free, always
The transaction check: network, asset, amount, both addresses, timestamp, on-chain status, confirmation count, and a copyable evidence message for support. No diagnosis.
£9.99, one-off
The diagnosis: the likely cause, recovery outlook, step-by-step instructions, the official support route, wording written for that case, and 72-hour monitoring. No subscription.
Questions
Which KuCoin networks are available for USDT but not USDC?
TRON and BNB Smart Chain. The other five tracked stablecoin routes — Ethereum, Arbitrum, Optimism, Polygon and Solana — appear for both tokens.
Is KuCoin's ETH list as broad as its stablecoin lists?
No. ETH is listed on three networks in this snapshot, against seven for USDT and five for USDC. Matching address formats across EVM networks do not change that asset-specific policy.
Related
Platform requirements on this page were last reviewed 2026-08. They change without notice, which is why every diagnosis is phrased as a likely cause rather than a certainty.
TXLens is read-only. We only use your transaction ID and public blockchain data. We never ask for your private keys, seed phrase or exchange login.